About Us
We build the tools call center teams actually want to use
Softphone Plus exists because we spent years managing call center agents on tools that charged extra for recording, had no analytics, and made provisioning a nightmare. So we built the platform we wished we had.
Why We Built This
We ran a call center operation. Our agents used a popular SIP softphone. Recording was a paid add-on. Analytics didn't exist — we exported CSVs into spreadsheets. Adding a new agent meant configuring SIP settings manually, hoping they didn't fat-finger the server address. When a client asked 'how many calls did Agent X handle last week?' we spent 20 minutes pulling the answer together.
Softphone Plus is the result of solving that exact problem. We built a cloud platform where every seat includes recording, analytics, and team management out of the box. Provisioning an agent takes seconds, not tickets. Reports are built into the dashboard — not into a spreadsheet workflow. Our plans start at $6/seat — straightforward pricing with every feature included and no add-on fees.
The Team
The people behind Softphone Plus.
Omar Sharif
Co-Founder
Alaa Ahmed
Co-Founder
Built for Scale
Whether you're a small agency with 5 agents or a growing enterprise with hundreds of seats, Softphone Plus scales with you. Our per-seat pricing means you only pay for what you use, and our security-first architecture ensures your data stays isolated and protected.
Ready to upgrade your
team's softphone experience?
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